customer support for credit cards

#1
one day i used my credit card for my shopping,when shopkeeper swapped my credit card once it didn't worked soo he tried again.next time it showed credit card blocked soo i called customer support for asking reason,the person who was talking with me is soo rudely talking with me go on asking soo many ?'s about my credit card info.address phone no etc i said all correct but he denied to agree my info correct.and talked with me very rudely i really got upset & next day called main branch of that bank & reported aganist that guy and cancelled my credit card from that bank.i really hate customer support who talk harshly.
did any body faced this type of incident
 

Alchemist

Administrator
Staff member
#2
one day i used my credit card for my shopping,when shopkeeper swapped my credit card once it didn't worked soo he tried again.next time it showed credit card blocked soo i called customer support for asking reason,the person who was talking with me is soo rudely talking with me go on asking soo many ?'s about my credit card info.address phone no etc i said all correct but he denied to agree my info correct.and talked with me very rudely i really got upset & next day called main branch of that bank & reported aganist that guy and cancelled my credit card from that bank.i really hate customer support who talk harshly.
did any body faced this type of incident
I don't have much experience with customer support of banks, but usually I have found support guys to be well behaved....even when they don't know much :D.
 
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